Delivery Policy

Shipping 

Most items are shipped within 1-3 business day (M-F PST) and will arrive within 6-7 business days within the USA using USPS, UPS, CP or AMZL. FREE shipping applies on all items noted on the store and see Returns area and refund area for information regarding returns and refunds.

Tracking Information

Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it.

Lost/Stolen Packages

CRANDDI is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777) or FedEx directly at 1.800.GoFedEx 1.800-463-3339 . Any lost, stolen, or damaged packages must be reported as a claim to USPS and FedEx.

Priority Shipping fee

**For the shipping options:

Region
Delivery
Cost
Speed
U.S. PO Boxes Standard Free 6-10 Business days
U.S. PO Boxes Expedited $22.00 2-3 Business days
U.S. PO Boxes Priority $35.00 1-2 Business days
Canada PO Boxes Standard Free 6-10 Business days
Canada PO Boxes Expedited CA$22.00 2-3 Business days
Canada PO Boxes Priority CA$35.00 2-3 Business days

 

 International Shipping

We do not offer international shipping at this time. Please note: CRANDDI is not responsible for any customs fees assessed by the receiving country by us or third party seller. No warranty or customer service is available for international use.

Global sales

Please note, we do only ship to these countries/regions: The United States, Canada, Australia, The United Arab Emirates. 

Please check out this list and see if your countries/regions shippable.

  • Blender Machine
CNTRY /MDL
USA
CA
AU
UAE
K90-B Yes Yes No Yes
K90-R Yes Yes No No
K95-S Yes Yes No Yes
K98C-B Yes No Yes No
K98C-R Yes No No No
YL-010-B Yes Yes No Yes
YL-010-R Yes Yes No No
K80-B Yes No Yes No
K80-B Yes No No No
  • Blender Accessories
CNTRY /ACC
USA
CA
AU
UAE
Jar for K90 No(Find K95 Jar) No(Find K95 Jar) No No
Jar for K95 Yes Yes No No
Jar for K98/K80 Yes No No No
Jar for YL-010 Yes Yes No No
Tamper for K90/K95 Yes Yes No No
Tamper for K98/K80 Yes Yes No No
Tamper for YL-010 Yes Yes No No
Lid for K90/K95 Yes No No No
Lid for K98/K80 Yes No No No
Lid for YL-010 Yes No No No
Blade for K90 No(Find K95 Jar) No(Find K95 Jar) No No
Blade for K95 Yes Yes No No
Blade for K98/K80 No No No No
Blade for YL-010 Yes Yes No No
Wrech-remove blade tool Yes Yes No No
 

Need help?
If you have any questions or concerns about our policy, Please contact Customer Service at [cs@cranddi.com].