Delivery Policy
Shipping
Most items are shipped within 1-3 business day (M-F PST) and will arrive within 6-7 business days within the USA using USPS, UPS, CP or AMZL. FREE shipping applies on all items noted on the store and see Returns area and refund area for information regarding returns and refunds.
Tracking Information
Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it.
Lost/Stolen Packages
CRANDDI is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777) or FedEx directly at 1.800.GoFedEx 1.800-463-3339 . Any lost, stolen, or damaged packages must be reported as a claim to USPS and FedEx.
Priority Shipping fee
**For the shipping options:
|
Region
|
Delivery
|
Cost
|
Speed
|
|---|---|---|---|
| U.S. PO Boxes | Standard | Free | 6-10 Business days |
| U.S. PO Boxes | Expedited | $22.00 | 2-3 Business days |
| U.S. PO Boxes | Priority | $35.00 | 1-2 Business days |
| Canada PO Boxes | Standard | Free | 6-10 Business days |
| Canada PO Boxes | Expedited | CA$22.00 | 2-3 Business days |
| Canada PO Boxes | Priority | CA$35.00 | 2-3 Business days |
International Shipping
We do not offer international shipping at this time. Please note: CRANDDI is not responsible for any customs fees assessed by the receiving country by us or third party seller. No warranty or customer service is available for international use.
Global sales
Please note, we do only ship to these countries/regions: The United States, Canada, Australia, The United Arab Emirates.
Please check out this list and see if your countries/regions shippable.
- Blender Machine
|
CNTRY /MDL
|
USA
|
CA
|
AU
|
UAE
|
|---|---|---|---|---|
| K90-B | Yes | Yes | No | Yes |
| K90-R | Yes | Yes | No | No |
| K95-S | Yes | Yes | No | Yes |
| K98C-B | Yes | No | Yes | No |
| K98C-R | Yes | No | No | No |
| YL-010-B | Yes | Yes | No | Yes |
| YL-010-R | Yes | Yes | No | No |
| K80-B | Yes | No | Yes | No |
| K80-B | Yes | No | No | No |
- Blender Accessories
|
CNTRY /ACC
|
USA
|
CA
|
AU
|
UAE
|
|---|---|---|---|---|
| Jar for K90 | No(Find K95 Jar) | No(Find K95 Jar) | No | No |
| Jar for K95 | Yes | Yes | No | No |
| Jar for K98/K80 | Yes | No | No | No |
| Jar for YL-010 | Yes | Yes | No | No |
| Tamper for K90/K95 | Yes | Yes | No | No |
| Tamper for K98/K80 | Yes | Yes | No | No |
| Tamper for YL-010 | Yes | Yes | No | No |
| Lid for K90/K95 | Yes | No | No | No |
| Lid for K98/K80 | Yes | No | No | No |
| Lid for YL-010 | Yes | No | No | No |
| Blade for K90 | No(Find K95 Jar) | No(Find K95 Jar) | No | No |
| Blade for K95 | Yes | Yes | No | No |
| Blade for K98/K80 | No | No | No | No |
| Blade for YL-010 | Yes | Yes | No | No |
| Wrech-remove blade tool | Yes | Yes | No | No |
Need help?
If you have any questions or concerns about our policy, Please contact Customer Service at [cs@cranddi.com].
